With its expertise in the High Tech and telecoms market for nearly 20 years now, IP&Go has imposed a quality and confidentiality charter in order to better serve you and to respect the principles that we consider to be the most elementary of the trade in line.
The confidentiality of your information:
IP&Go keeps your account information confidential and never discloses your e-mail address. Likewise, when you operate in "drop-shipping" by delivering your customer directly, we guarantee the confidentiality and exclusivity of the end customer. We will only solicit you for our promotions and special operations with your consent and will remove your email address from our databases on your request. For your payments, IP&Go has decided to switch directly to the secure site of our banking partner and your credit card information and your transactions never pass through our servers.
Securing your purchases:
IP&Go has chosen SOCIETE GENERALE to secure your purchases. Your operations are carried out directly on the Société Générale server: SOGENACTIF, the principle of which is based on the use of the SSL (Secure Socket Layer) encryption protocol. This technology, which uses a 128-bit encryption key, is the most widely used protocol in the world (over 80% of merchant sites use SSL). The encryption of information using SSL technology ensures the security of data and transactions. Under no circumstances does IP&Go have access to this information which does not pass through our site. In addition, by having adhered to the 3D Secure program ("Verified By Visa" and "MasterCard SecureCode"), we limit the risk of fraud on the Internet, linked to identity theft attempts. With each online payment, we make sure that the card is used by its real holder.
The scrupulous follow-up of your orders:
Each of your orders placed on our site www.ipandgo.com follow a precise process allowing you to be informed at all times of the status of your order and the status of your delivery. We will send you a confirmation e-mail and our carrier partner ensures the follow-up via a link which is provided to you as soon as your package is picked up. Thus, you can follow the track of your package in real time and ensure that it is delivered correctly (especially in the event of "drop-shipping").
The best for our customers:
IP&Go has worked for the past 15 years to select and negotiate with the best suppliers of equipment but also of transport that meet our high standards in order to suit what we consider to be basic for our customers. It is this requirement that allows us to support our leitmotif on a daily basis: price, choice and service; and to ensure a refund of the difference if you find less expensive elsewhere (see our general conditions of sale)
Our reward: your satisfaction.
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Please do not hesitate to send us any suggestions you may have in order to improve our service, using the contact form.